UX Strategist
Ropes & Gray
2016 - 2022
Global law firm with diverse practices including private equity, mergers & acquisitions, intellectual property, and securities litigation
Responsibilities
Deliver exceptional, enterprise level applications to serve a variety of internal user groups. Eng-to-end stewardship of assigned projects including research, planning, UI, requirements gathering and, cross-functional collaboration. Firmwide, I acted as a design advocate and ambassador. Deliver exceptional product experiences made possible by cross-functional collaboration, crisp execution
Impact
Creating a culture of design thinking changed outcomes in the work delivered. Project timelines and costs were reduced. Change perception towards the role of in-house software development team from one of service to innovation engine.
UX Designer & Researcher
Skava Inc.
2014-2016
SaaS provider targeting the current and future states of e-commerce. Skava has developed custom and white label solutions for a variety of clients including, The Gap, Toys “R” Us, L.L. Bean, and J.C. Penny.
Responsibilities
My responsibilities at Skava were both tactical and conceptual; I owned several white-label and custom products, all proof of concept development and, the headlining SkavaSTUDIO product. I introduced research based design thinking which led to a change in company culture and attitudes.
Impact
Marketing teams within the retail space were empowered to create easy to run campaigns using small resource allocations. Product development within Skava became user-centric instead of developer-led.
Principal
CHAIN
2015-2017
Smart Bike system designed to actively counter the downsides of urban cycling. Chain.ly leveraged Bluetooth hardware and phone sensors to detect accidents on the road and alert emergency services for help. The secondary value proposition was recovery of stolen bicycles in urban centers where bike theft is often overlooked.
Responsibilities
Product research & development, pitch deck creation, branding & voice, requirements gathering & refinement, user testing, project planning, team development
Consultant
Innovative Interfaces
2015
United States subsidiary of Dassault Sytèmes specializing in software for chemical, materials and, bioscience research for the pharmaceutical, biotechnology, consumer packaged goods, aerospace, energy and, chemical industries.
Methods & Modes
Deliverable
Typography
Design Systems
User Testing
Prototyping
Wireframing
Layout
Native & Web Frameworks
Strategic
Team Development
Scope Refinement
Prototyping
Taxonomy
Task Flow
Use Case
Mentorship
R & D
Heuristic Analysis
User Testing
Workshop planning
Market Research
Competitive Analysis
Social Intelligence
Cross Collaboration
Mentorship & Advising
Community Building
Tools
Education
BFA Furniture Design & Manufacturing
California College of the Arts (and Crafts)
2008
UXD Refresher
General Assembly
2015